Privacy Policy

Store working days:

• The store is open to receive and prepare your orders from Saturday to Thursday.
• The first four days of holidays are holidays for the store and are not considered working days.
• Any business days mentioned in the remaining steps are store business days.

Requests:

• Before paying, the customer must review the available methods.
• Before ordering please read the product description carefully.
• After completing the order, modification to the order is not available and the customer can cancel the order himself, through the website before starting to prepare it.
• After the order has been processed or the policy has been issued, the order cannot be canceled or refunded.
• In the comments box on the product, the customer can write his comments and they will be implemented according to ability and are not obligatory for the store.
• You will find in the product description all the information we know about the product, and if you have any questions or find a lack of information, please contact us through the available means of communication.
• If the order arrives incomplete, or does not match what was ordered, the store bears responsibility and the customer has the right to request compensation and complete the remainder of the order, provided that the store is notified (through the available means of communication) within three working days of receiving the order.
• The order is considered confirmed only after payment and confirmation of the order.
• The customer provides the store with a clear address, which contains the name, the street next to it, the house number, the neighborhood, and a prominent landmark next to the address. The absence of this information is considered a deficiency in the address.
• The customer is obligated to provide the store with all information in English. If the shipping company is SMSA and failure to provide us with this, this will result in a missing address.